Privacy policy
Last updated: May 24, 2026
OVERVIEW
Vilori operates this store and processes personal data in accordance with the EU General Data Protection Regulation (GDPR), Lithuanian data protection laws, and applicable EU legislation.
We are the data controller of your personal data.
By using our Services, you agree to this Privacy Policy.
SECTION 1 - DATA CONTROLLER
Vilori
Email: jewelsvilori@gmail.com
Supervisory Authority:
State Data Protection Inspectorate (VDAI), Lithuania
SECTION 2 - PERSONAL DATA WE COLLECT
We may collect:
- Name, address, phone number, email
- Payment confirmation details (not full card data)
- Order history and transactions
- Customer support messages
- Device, IP address, cookies, and usage data
SECTION 3 - HOW WE COLLECT DATA
We collect data:
- directly from you
- automatically via cookies
- via Shopify
- via payment and delivery providers
SECTION 4 - PURPOSE OF PROCESSING
We use your data to:
- process orders and payments
- deliver products
- provide customer support
- comply with legal obligations
- prevent fraud
- improve services
- send marketing (only with consent)
SECTION 5 - LEGAL BASIS (GDPR)
We process data based on:
- contract performance
- legal obligations (Lithuanian + EU law)
- legitimate interests
- consent (marketing & cookies)
SECTION 6 - DATA SHARING
We may share data with:
- Shopify
- payment providers
- shipping companies
- IT and cloud providers
We do not sell personal data.
SECTION 7 - INTERNATIONAL TRANSFERS
Data may be transferred outside the EEA using GDPR safeguards such as Standard Contractual Clauses (SCCs).
SECTION 8 - DATA RETENTION
We store data only as long as necessary:
- Orders: up to 10 years (legal requirement)
- Support: up to 2 years
- Marketing: until consent withdrawn
- Cookies: according to consent settings
SECTION 9 - YOUR RIGHTS
You have the right to:
- access
- correct
- delete
- restrict processing
- object
- data portability
- withdraw consent
You may also file a complaint with:
State Data Protection Inspectorate (VDAI), Lithuania
SECTION 10 - COOKIES
We use cookies for functionality, analytics, and marketing (with consent where required).
You can manage cookies in your browser settings.
SECTION 11 - SECURITY
We use reasonable security measures but cannot guarantee absolute security.
SECTION 12 - CHILDREN
We do not knowingly collect data from minors.
SECTION 13 - CHANGES
We may update this policy from time to time.
SECTION 14 - CONTACT
jewelsvilori@gmail.com